Frequently Asked Questions
Everything you need to know about your Teva journey.
What is the standard shipping timeframe for my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.
How do I return or exchange my footwear?
We offer a 30-day return policy for all unworn merchandise in its original packaging. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
Are Teva sandals waterproof?
Many of our styles are water-ready and quick-drying, featuring polyester webbing and rubber outsoles. Please check the specific product description to ensure a style is designed for heavy water use.
How do I find the right size for me?
Our footwear generally runs true to size. We recommend consulting our comprehensive Size Guide, which includes measurement instructions and international size conversions, located on each product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Afterpay or Klarna.
Does Teva offer a warranty on its products?
Yes, we offer a limited one-year warranty from the date of purchase against defects in materials and workmanship for products purchased directly from our site or authorized retailers.